
Vancouver, BC (April 23, 2026) — The Westin Bayshore, Vancouver is pleased to announce the appointment of Tanya Matthews as General Manager. Tanya stepped into her role in late March, bringing more than 25 years of leadership experience across luxury hotel operations, business strategy, and team leadership in Canada and the United States.

A Vancouver native and graduate of the University of British Columbia, Tanya brings a deep connection to the local community alongside a broad North American perspective shaped by leadership roles in premier destinations including Vancouver, Seattle, San Francisco, Newport Beach, Hawai‘i, and San Diego. With more than 25 years of tenure at Fairmont Hotels & Resorts, she progressed through senior leadership roles, most recently serving as Hotel Manager and Regional Director of Sales & Marketing in the Pacific Northwest, where she led regional commercial operations for a portfolio of five luxury hotels and oversaw operations at one of the brand’s flagship five star luxury properties.
Tanya is widely respected as a people centred, results driven leader who consistently delivers strong business performance while elevating guest experiences through thoughtful innovation and service excellence. Throughout her career, she has driven sustained revenue growth, record setting results, and high levels of guest satisfaction.
Central to her leadership philosophy is the belief that empowered, engaged associates are essential to creating meaningful and personalized guest experiences—an approach that closely aligns with Westin’s commitment to well being and purposeful hospitality. She is known for her holistic view of the guest journey, from arrival to departure, and for fostering cultures grounded in care, collaboration, and excellence.
“What excites me most is the passion surrounding this property’s story and history, and the opportunity to thoughtfully weave that narrative throughout the entire guest journey,” said Tanya, General Manager, The Westin Bayshore, Vancouver. “Whether guests are returning or visiting for the first time, our goal is to create a welcoming, restorative experience that reflects both the spirit of Westin and the unique beauty of Vancouver.”
In her role, Tanya will oversee all operations at The Westin Bayshore, Vancouver, one of Western Canada’s largest conference hotels, featuring nearly 500 guest rooms and suites, multiple dining venues, and more than 71,000 square feet of meeting and event space. Located on the waterfront between Coal Harbour and Stanley Park, the hotel is renowned for its strong connection to nature, commitment to well being, and role as a gathering place for both guests and the local community.
As the hotel celebrates its 65th anniversary this year, Tanya’s leadership will support the continued evolution of The Westin Bayshore, Vancouver, with a focus on thoughtful innovation, exceptional service, and the creation of meaningful moments for guests, associates, and partners alike.
Outside of work, Tanya is passionate about cooking and entertaining, and enjoys travelling to discover new cultures and perspectives that continually inspire her approach to leadership and hospitality.