07 109123011 07 RI YYCBL Hearth Room 300wToronto, ON (February 18, 2020) Atlific HotelsResidence Inn by Marriott Calgary Downtown/Beltline District has been recognized as ‘Établissement d’hébergement’ by the Grands Prix Du Design 2020 in Quebec. Architecture firm LEMAYMICHAUD conceived of the property’s design and claimed the esteemed prize at the official awards gala on February 5, 2020. The ‘Établissement d’hébergement’ award is considered to be the grand prize in the hotel category. 

The Grands Prix Du Design awards recognize Quebec talent including industrial designers, architects and landscape architects in all areas of interior design. The jury reviewed more than 500 projects before honouring the selected winners at one of the most prestigious award galas in the industry. 

Photo Courtesy: Atlific Hotels

Residence Inn by Marriott Calgary Downtown/Beltline District was recognized for its brilliant and thoughtful design, inspired by the building’s roots as the beloved Alberta Boot Company. Paying homage to the city’s culture and the building’s heritage, boot-stitching patterns can be found thoughtfully integrated into guest rooms, while age-old advertisements are seen in the lobby. 

The 35-storey hotel, which is the largest hotel of the brand in North America, has 390 guest rooms, a complimentary breakfast buffet, free Wi-Fi, a 24-hour hour two-floor fitness centre, and a complimentary grocery delivery service. Conveniently located in the Beltline District in downtown Calgary, the Residence Inn by Marriott Calgary offers quick and easy access to the city’s top attractions, including the Calgary Tower and Scotiabank Saddledome.


TORONTO, ON, CANADA – February 10, 2020– Finding and managing your video feeds is now faster and easier for dormakaba’s Keyscan Aurora users.  The new Keyscan Aurora access control management software version 1.0.19 integrates with OpenEye Web Services (OWS). This licensed module allows users to quickly retrieve, view and manage video feeds through the cloud using OpenEye’s web services and the OWS viewer app featured in the Keyscan Aurora interface.

“This integration with OpenEye OWS is designed to make your video management experience faster and easier,” says Derek Christian, Keyscan Product Manager. “The OpenEye OWS interface with Keyscan Aurora software couples access control and video management, with all its features and functions, into one convenient platform.”

The OWS Keyscan Aurora integrated interface advantages include:

  • Efficient connectivity to recorders using OpenEye Web Services’ Web Connect technology
  • Improved connection reliability
  • Elimination of manual entry and connection setting updates
  • Ability to retrieve immediate live (or retrospective) video verification of security alarms and events triggered by Keyscan Aurora directly in the OWS viewer
  • Convenient services bundle including search by date and time, PTZ camera controls, and multiple pane view preferences
  • Ability of programmed alarm events to activate a video pop-up and/or floor plan active map with selectable device icons for instant camera switching and viewing of the alarm or event area

The OWS VMS integration is installed with Keyscan Aurora Version 1.0.19, or later, and requires only a single EAUR-OWS video integration license code to activate. For more information, visit


February 6, 2020

The BC Hotel Association (BCHA) board of directors is delighted to announce Ingrid Jarrett’s appointment as our new president and chief executive officer. Ingrid brings to the position more than three decades of experience in business leadership, strategic business development and successful collaboration with partners and stakeholders, and is a highly respected member of BC’s hospitality and business industries. Ingrid’s appointment is historic, as she is the first female president and CEO in BCHA’s 103-year history.

As many of you know, Ingrid has served on BCHA’s board of directors since 2004, and was Chair of the Board in 2013/2014, and since then has been on the executive, channeling her expertise into support and advocacy for our entire membership. In addition to leading multiple top hospitality businesses and organizations such as President & CEO of the Canadian Vacation Ownership Association, she has also earned multiple awards over the years for her contributions to tourism and business, including BCHA’s Hotelier of the Year Award (2017) and WXN’s Top 100 Most Powerful Women in Canada (2017). Ingrid has taught tourism and business courses at Camosun College, the University of Victoria and Royal Roads University, educating the next generation of tourism leaders; and supports young entrepreneurs by providing assistance with business plans, strategy and marketing. 

As president and CEO, Ingrid will be responsible for the successful leadership and management of BCHA according to the strategic direction set by your board of directors. She will also communicate on behalf of the organization with partners, government and BC communities, and advocate for the advancement and evolution of our industry.

Ingrid is motivated by a passion for all parts of BC, having worked and lived in cities and rural areas across the region. The mother of three daughters, she is cognizant of demonstrating the importance of female leadership and empowerment both personally and professionally. In her spare time, she likes to ski and read, and loves all types of music and the culinary arts.  

Ingrid has established a well-earned reputation for inspirational leadership and tangible development of the tourism and hospitality industry in BC, and has worked with many of you directly in various roles. We have full confidence she is the best person for the job and will achieve great things during her tenure. Please join us in congratulating Ingrid!


Vancouver, B.C. – January 31, 2020 – On January 13-16, 2020, Coast Hotels leaders gathered at the Coast Canmore Hotel & Conference Centre for its annual brand conference. Over 2.5 days attendees gained insights through educational sessions, socialized and forged relationships, gave back to the community with a sandwich-making session benefiting the Mustard Seed, and celebrated achievements of its ambassadors and properties.

2020 proved a momentous year because for the first time in Coast Hotels’ history, a managed, non-branded property won the prestigious Hotel of the Year award. Campus Tower Suite Hotel has been in the Coast Hotels portfolio since 2007, and under the leadership of General Manager, Steve White, has shown excellent results. “This award is something that the entire team at Campus Tower Suite Hotel earned together. We are all so proud of this great achievement and are humbled by the recognition” said White. Campus Tower Suites also won awards in the categories of Guest Service Delivery and Revenue Generation Index.

Other award recipients include:

General Manager of the Year – Freyda Stephens, Coast Wenatchee Center Hotel, Wenatchee, WA

Leader of the Year – Robyn Warrener, Coast Sundance Lodge, Sun Peaks, BC

Ambassador of the Year – Tuan Tran, Coast Edmonton Plaza Hotel by APA, Edmonton, AB

Highest Net Promoter Score – Coast Anabelle Hotel, Burbank, CA

Best Hotel Guest Service Delivery – Campus Tower Suite Hotel, Edmonton, AB

Highest Revenue Generation Index – Campus Tower Suite Hotel, Edmonton, AB

Highest Average Daily Rate Index – Coast Hillcrest Hotel, Revelstoke, BC

Highest Occupancy Index – Coast Osoyoos Beach Hotel, Osoyoos, BC

Best Hotel in Hotel Cleanliness – Coast Anabelle Hotel, Burbank, CA

Best Hotel in Product Delivery – Coast Anabelle Hotel, Burbank, CA

Best Hotel in Ambassador Attitude – Coast Annabelle Hotel, Burbank, CA

Coast Hotels also introduced awards for most improvement at the 2020 brand conference. The most improved properties are:

Most Improved Net Promoter Score – Coast West Edmonton Hotel & Conference Centre, Edmonton, AB

Most Improved Guest Service Delivery – Campus Tower Suite Hotel, Edmonton, AB

Most Improved Revenue Generation Index - Coast Langley City Hotel & Convention Centre, Langley, BC

Most Improved Average Daily Rate Index - Coast Langley City Hotel & Convention Centre, Langley, BC

Most Improved Occupancy Index - Coast West Edmonton Hotel & Conference Centre, Edmonton, AB

Most Improved Hotel Cleanliness - Coast Langley City Hotel & Convention Centre, Langley, BC

Most Improved Produce Delivery - Coast Osoyoos Beach Hotel, Osoyoos, BC

Most Improved Ambassador Attitude - Coast West Edmonton Hotel & Conference Centre, Edmonton, AB

Coast Hotels congratulates all of the award winners for the excellence and improvement they have shown. We also want to recognize the team at the Coast Canmore Hotel & Conference Centre for the extraordinary hospitality they provided. The Coast Hotels brand conference is held annually. The location of the 2021 conference has not yet been announced.


Page 1 of 7

<< Start < Prev 1 2 3 4 5 6 7 Next > End >>