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Calgary, AB – Sept 1, 2026 – WebRezPro, a cloud property management system (PMS) for independent lodging operators, today announced a strategic integration with Pulse, an AI-powered guest management and marketing system (GMS) for boutique hotels. The integration gives hoteliers a single source of truth for guest data and the automation to turn that data into direct bookings and lasting guest relationships.
Independent hotels may be competing for the same guests as branded properties, but without the marketing teams and budgets to match. The WebRezPro and Pulse integration closes that gap: real-time PMS data flows straight into Pulse's AI tools, so hoteliers can keep guest profiles clean, automate follow-up communications, and run targeted campaigns on their own.

The integration connects WebRezPro booking and guest data to Pulse Agent, powered by Claude AI, unlocking key capabilities:
• Instant Property Insights: Hoteliers can ask Pulse Agent about occupancy, arrivals, departures, and guest segmentation instead of running manual reports, and get data-driven recommendations to maximize revenue opportunities.
• Automated Guest Journeys: A visual journey builder triggers tailored emails from booking through checkout and beyond, based on real-time WebRezPro reservation data.
• Personalized Ancillary Offers: Guests can bid on room upgrades, shift their check-in or check-out time, and buy amenities right from the web-based Pulse Guest App, adding revenue for the property with no front-desk involvement.
• Targeted Direct Booking Campaigns: Hoteliers can segment guests by booking source or stay history to win back OTA guests and nurture repeat business with revenue-tracked email campaigns.
• A Clean, Unified Guest Database: Pulse automatically finds and merges duplicate guest profiles, giving hotel teams one reliable source of truth.

“Independent hoteliers don't have the marketing departments that major chains do, but with Pulse, they don't need one,” said Jon Sanford, President of WebRezPro. “This integration puts WebRezPro's booking data to work the moment it's created, giving our clients the AI-powered insight and automation to compete for direct bookings and build real guest loyalty.”

None of it works, though, without accurate guest data underneath it.
“Guest data is only as useful as it is clean and current, and that's what this integration solves," said Duane Hepditch, Chief Executive Officer of Pulse. "By pulling reservation data straight from WebRezPro and enriching it with profile contact information and behavioral intent, Pulse gives hoteliers one accurate view of every guest, so the upgrade offer, the follow-up email, or the win-back campaign actually lands at the right moment."

The WebRezPro and Pulse integration is available now. For more information, visit webrezpro.com/pulse.

 
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Vancouver, B.C. – Sept. 1, 2026 – Coast Hotels Limited is marking a decade of growth since its acquisition by APA Hotel Canada Inc., a subsidiary of APA Hotel Co., Ltd. Over the past 10 years, APA's long-term stewardship and continued investment have strengthened the Coast Hotels brand, expanded its presence across Canada and the United States, and reinforced its commitment to delivering dependable hospitality for guests.

To celebrate the milestone and thank guests for being part of the journey, Coast Hotels is launching its "10 Years. 10 Nights. Endless Possibilities." anniversary sweepstakes. Three lucky winners will each receive 10 complimentary room nights at participating Coast Hotels.

"Celebrating this milestone is an opportunity to recognize how far Coast Hotels has come over the past decade and the people who have made that success possible," said Takamasa Machiura, President & CEO, Coast Hotels Limited. "The long-term vision and support of APA's ownership has enabled us to invest in our people, our properties and the guest experience while continuing to grow our presence across North America. This sweepstakes is our way of thanking the guests who have been part of that journey."

Since joining the APA Hotel family in 2016, Coast Hotels has continued to evolve its portfolio while maintaining its reputation for friendly service, quality accommodations, and exceptional value. Strategic investments have supported the company's expansion across key markets in Canada and the United States while strengthening relationships with hotel owners, partners, and guests.

Running Sept. 1 to Sept. 30, 2026, the "10 Years. 10 Nights. Endless Possibilities." anniversary sweepstakes will award three grand prizes of 10 complimentary room nights at participating Coast Hotels. Guests can enter online with no purchase necessary or automatically through an eligible stay. Complete entry details, eligibility requirements, and Official Sweepstakes Rules are available at https://www.coasthotels.com/10-years-10-nights.

 
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ARLINGTON, Va. – 21 August 2026 – Canada’s hotel industry reported sizeable year-over-year performance gains, according to July 2026 data from CoStar, a leading global provider of commercial real estate information, analytics, and online property marketplaces.

July 2026 (percentage change from 2025):

• Occupancy: 78.9% (+1.6%)
• Average daily rate (ADR): CAD267.44 (+7.2%)
• Revenue per available room (RevPAR): CAD211.01 (+9.0%)

Among the provinces and territories, Quebec reported the highest jump in occupancy (+7.8% to 81.7%) and RevPAR (+17.1% to CAD213.11). The market hosted several events and conferences, including FEQ and Startupfest.

Nova Scotia posted the largest ADR lift (+12.1% to CAD272.46), helped by Royal Nova Scotia International Tattoo, the Halifax Jazz Festival, and the Pictou Lobster Carnival.

New Brunswick, which hosted the Shediac Lobster Festival, saw the second-highest increases in ADR (+11.2% to CAD200.55) and RevPAR (+13.0% to CAD167.88).

Among the major markets, Montreal registered the largest growth across each of the three key performance metrics: occupancy (+11.8% to 84.5%), ADR (+10.7% to CAD268.71) and RevPAR (+23.7% to CAD227.11). The market hosted various events, including the Montreal International Jazz Festival, Nuits d’Afrique, the International Fireworks Competition, and the Osheaga Music Festival.

For more information about the company and its products and services, please visit www.costargroup.com.

 
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Saliqmiut Hotel is the first boutique hotel in Tuktoyaktuk, Northwest Territories, located on the shores of the Arctic Ocean.

Designed for warmth and comfort in one of Canada’s most remarkable northern communities, Saliqmiut offers queen and double standard rooms, fully accessible twin rooms, and spacious two-bedroom suites with kitchenettes.

Guests enjoy online reservations, 24/7 front desk service, daily housekeeping, and thoughtfully appointed rooms featuring duvets, crisp linens, downy pillows, fluffy towels, local art, Mother Earth Essentials bath products, in-room coffee and tea service, microwave, and mini-fridge and free WiFi.

Whether visiting for business or adventure, stay with us at Saliqmiut while you experience the culture, landscape, and spirit of the Inuvialuit region.

 
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VANCOUVER, BC – What does a career in hospitality really look like?

The BC Hotel Association (BCHA) is exploring that question with The Check-In, a new six-part video series filmed at hotels and resorts throughout the province. It takes viewers behind the scenes to meet the people and explore the career paths that make hospitality such a unique industry to work in.

Hosted by BCHA summer intern and UBC Sauder student Ella Chow, the series follows her as she sits down with industry professionals to hear how they got their start, where their careers have taken them, and what they love about the work they do.

“Hospitality is a profession built on people and an incredible diversity of career paths,” said Paul Hawes, President & CEO of the BC Hotel Association. “With The Check-In, we wanted to elevate those opportunities while giving Ella the chance to experience our sector firsthand, learn directly from the people who make it so special, and have a little fun along the way.”

Filmed in Vancouver, Richmond, Parksville, Qualicum Beach, and Victoria, The Check-In introduces viewers to professionals working in hotel operations, revenue management, sustainability, leadership, spa operations, and guest experience roles. Their stories reveal an industry where careers rarely follow a straight line, and where curiosity, ambition and a willingness to try something new can open unexpected doors.

For Chow, filming the series offered a chance to experience hospitality well beyond what she could have learned from behind a desk.

“Getting to sit down with people across the industry and hear their stories completely changed how I view the depth of careers in this field,” said Chow. “Building this series was all about capturing those authentic moments, and I hope their journeys inspire yours as much as they did mine.”

The first two episodes of The Check-In premiered in August, with new episodes rolling out through early fall. The series is designed as both an introduction to hospitality careers and a resource for students, educators and job seekers interested in discovering where a career in the industry can lead.

Learn More: bcha.com/the-check-in

Watch on YouTube: https://youtube.com/playlist?list=PLcfBOMdzzQxE&si=hOvsiT6UNLVG_o09

 

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