McLEAN, Va. – For the first time ever, Hilton has been named the No. 1 World’s Best Workplace by Fortune magazine and Great Place to Work. This recognition – the culmination of eight consecutive appearances on the “World’s Best” list – also marks the first time a hospitality company has achieved the top honor in this best-in-class program. 

Since first earning a spot on this list in 2016, Hilton has continued to build its strong culture through an unwavering focus on creating a workplace that is inclusive, offers strong growth opportunities, is driven by purpose, and provides the kind of support that empowers its 460,000 team members around the world to thrive each and every day.  

“Around the world at Hilton, our 460,000 team members are united by a common purpose: to fill the earth with the light and warmth of hospitality. That purpose was formed more than a century ago, when Conrad Hilton set out to change the world through travel. He built this company on the noble premise that Hilton could be a force for good in the world, and famously urged us all to think big, act big, and dream big,” said Chris Nassetta, president and CEO, Hilton. “Today’s recognition by Great Place to Work and Fortune is validation that our team members were the people he imagined in his bright vision for the future. It is their dedication, hospitality and passion for the stays they create that has made Hilton the No. 1 best place to work in the world.” 

Hilton is dedicated to building an inclusive culture that supports team members at every stage of their personal and professional journey and empowers each of them to bring their true, authentic self to work.  

The hospitality company provides best-in-class benefits to both hourly and salaried team members, including expanded parental leave, adoption assistance and exciting travel benefits through its popular Go Hilton team member travel program. 

Hilton, along with the Hilton Global Foundation, also announced today that it will launch Hilton Cares – a program that will provide $500,000 in scholarships and financial assistance for both team members and members of the community passionate about building and growing careers in hospitality. Applications will open in early 2024. 

Hilton is constantly seeking new ways to increase flexibility at its properties and corporate offices and is committed to providing a value proposition that offers a flexible ecosystem of offerings that allow team members to feel supported.

“At Hilton, we are building a fully human experience at work, where our team members feel like they are seen, they are welcome, and they are part of something greater than themselves. Today’s recognition reinforces what employees are looking for – a workplace culture that helps them reach their full potential.” Laura Fuentes, Chief Human Resources Officer, Hilton

Four Pillars Supporting a Great Place to Work 

In building a fully human experience at work, Hilton focuses on a framework of four pillars, including:  

Inclusion: Hilton is committed to an equitable and welcoming workforce that represents a broad range of cultures, backgrounds, and viewpoints representative of the guests and communities it serves. Fair360 welcomed Hilton into its Hall of Fame in 2022, following the 2021 No. 1 ranking on the organization’s Top 50 Companies for Diversity list. 

Wellness: As part of its Thrive at Hilton platform, Hilton proactively supports team members in caring not only for themselves, but also for those closest to them. In 2022, the company launched its industry-leading Care for All caregiving initiative, a robust platform of tools and resources to support the mental wellness and caregiving needs of team members. 

Growth: Hilton prides itself in providing opportunities where team members come for a job but stay for a career. Educational opportunities include complimentary courses through Hilton University, upskilling for people leaders, debt-free education through the company’s partnership with Guild, and Lead@Hilton leadership and development programs.  

Purpose: For more than a century, team members have helped fulfill Conrad Hilton’s founding vision to spread the light and warmth of hospitality throughout the world. Even during the challenges of the COVID-19 pandemic, Hilton’s team members never lost sight of that purpose and found ways to use their diverse talents to deliver exceptional guest experiences, to have a positive impact on communities and to help bring moments of joy and kindness to life through travel. 

To determine the World’s Best Workplaces each year, Great Place to Work invites companies to take part in a rigorous, data-based model that quantifies the employee experience. The process includes soliciting employee feedback through surveys, collecting data about company culture and workforces and achieving certification status. From there, companies must be identified as outstanding global employers by appearing on at least five Best Workplaces™ Lists in Asia, Europe, Latin America, Africa, North America, or Australia during 2022 or early 2023. 

This recognition is a result of positive feedback directly from team members among a workforce spanning 460,000 people across 124 countries and territories. In addition to the World’s Best Workplace honor, earlier this year Hilton was named the Best Workplace for Women in the U.S. and is honored to have been recognized throughout 2023 as the No. 1 Best Workplace in multiple countries, including Argentina, Austria, China, Dominican Republic, France, India, Italy, Peru, Portugal, Switzerland, and Uruguay. In total, Hilton has been recognized on more than 450 Great Place to Work lists since 2016. Read more about Great Place to Work’s Methodology here. 

For more information on Hilton’s expansive team member benefits, its award-winning workplace culture, and the many kinds of jobs available, visit jobs.hilton.com.

VICTORIA B.C. (Songhees, Esquimalt and W̱SÁNEĆ territories) November 15, 2023 – Accent Inns has teamed up with the BC Humane Society to brighten the holidays for animals in need by hosting a series of heartwarming Howliday events across British Columbia and raising vital funds for their care during the society's most challenging period for animal welfare in two decades. 

This Howliday season, the BC Humane Society's adorable animals will be touring the province, making special stops at Accent Inns hotels in Kamloops, Kelowna, Burnaby, and Victoria. Pet enthusiasts are warmly invited to join these delightful free puppy playdates December 5-8, 2023, where they can meet the cuddly companions and discover how to become foster parents, adopt or donate through the BC Humane Society. In addition, as the pet-friendliest of hotel brands, all Accent Inns lobbies will offer free Howliday photo opportunities all December long.

Mandy Farmer, CEO of Accent Inns, expressed, "The tremendous success of last year's Howlidays event not only uplifted the BC Humane Society, our hotels, and our communities but also generated over $10,000 in support by donating a percentage of funds during seasonal hotel stays. We are excited to expand the initiative, providing the BC Humane Society with more avenues to reach potential foster families across BC and raise even more essential funds for the well-being of these animals this season." 

In the wake of recent challenges, including an alarming surge in surrendered animals and overpopulation concerns in remote BC regions, the situation has become critical. Penny Stone, Executive Director at BC Humane Society, remarked, "This is the most pressing situation we've faced in two decades. With an influx of 'pandemic pets' abandoned during the stay-at-home years and an increasing number of unlicensed breeders relinquishing entire litters, fostering is an urgent need to provide these dogs with the care they deserve until permanent homes can be found. Right now, we have an unprecedented number of puppies in our care: over 1,000 dogs and puppies have gone through our doors this year alone!"

Looking to surpass 2022 donations, to further support the BC Humane Society's crucial efforts, Accent Inns will be donating ten percent of every leisure stay in December directly to the society. These funds will contribute to vital veterinary care, pet supplies, and licensing support for the rescued animals.

The BC Humane Society is accepting applications for fostering puppies. Learn more about fostering at victoriahumanesociety.com. To book your Howlidays stay and to learn more about the campaign, visit accentinns.com/howlidays.

WASHINGTON (Nov. 9, 2023) – Today, the American Hotel & Lodging Association (AHLA), the U.S. Chamber of Commerce, and other plaintiffs filed a lawsuit in the U.S. District Court for the Eastern District of Texas challenging the legality of the National Labor Relations Board’s (NLRB) new “joint-employer” regulation.

The suit contends the NLRB has violated the National Labor Relations Act and is acting arbitrarily and capriciously in violation of the Administrative Procedure Act.

The NLRB issued a new joint-employer standard Oct. 26 that will force hotel brands to the collective bargaining table with franchised employees over which they have no authority.

Currently, a company can be treated as a joint employer only if it has “substantial direct and immediate control” over a group of employees. Under the NLRB’s new regulation, which will take effect Dec. 26, a company can be treated as a joint employer and forced to collectively bargain, even when it has no actual control over workers.

This change will make hotel franchisors jointly liable for workplace matters at franchise locations even though franchisors have no control over franchise employees, and it will force unions on hotel franchisees and their employees.

“The NLRB’s joint-employer regulation is all about coercing businesses to the bargaining table with workers they do not actually employ to increase unionization. To achieve this, the NLRB is intentionally taking a wrecking ball to one of America’s great economic engines – the franchise model – and jeopardizing millions of small-business jobs,” said AHLA President & CEO Chip Rogers. “The goal of this lawsuit is to reestablish the rule of law that has governed joint-employment designation for nearly four decades. It will also prevent the destruction of the franchise business model that has provided prosperity for tens of thousands of American small business hoteliers.”

The full complaint can be viewed here.

Background

For decades, an employer was only a joint employer if it maintained “substantial direct and immediate control” over workers’ terms and conditions of employment. Employers and employees came to depend on this definition, and courts rejected myriad attempts to insert a more subjective legal standard to obligate third parties to collectively bargain.

AHLA fully supports the right to form a union and collectively bargain with employers that have direct and immediate control over workers’ terms and conditions. AHLA does not, however, support the NLRB’s new rule, which codifies a new standard that establishes indirect or unexercised control as sufficient to trigger joint employer status. This subjective definition will create predisposed outcomes irrespective of genuine facts and circumstances.

Vancouver, B.C. – November 08th, 2023– Coast Hotels Limited, a fully owned subsidiary of APA Hotel Canada, Inc. and one of North America’s fastest-growing and one of Canada’s largest hotel brands, is pleased to announce the opening of its latest franchised property in Burnaby, British Columbia. Coast Metro Vancouver Hotel officially opened its doors to guests on November 07^th and is offering a comfortable and convenient stay for travelers visiting Vancouver and the Lower Mainland region.

Conveniently situated at 2950 Boundary Road in Burnaby, just adjacent to the Vancouver City limit, Coast Metro Vancouver Hotel features 31 fully renovated comfortable rooms. Amenities and services of the pet-friendly property include free onsite car parking, free hotel-wide wi-fi, air-conditioned guest rooms with private balconies, and an open-air courtyard. For added comfort and convenience, all rooms feature microwaves and mini-refrigerators, making this hotel the perfect destination for families. There is a metro station within walking distance, whisking guests to downtown Vancouver in just 20 minutes.

“We are excited to bring the Coast Hotels brand to Burnaby and provide visitors to the Lower Mainland with a comfortable and enjoyable stay,” said Jin Sasaki, President & CEO of Coast Hotels. “We are committed to providing friendly service, refreshingly local stays, and a welcoming atmosphere for all our guests, and we believe the hotel will become a popular choice for travelers to Metro Vancouver and nearby attractions.”

Coast Metro Vancouver Hotel is the perfect destination for both leisure and business travelers. The property is conveniently located near the Pacific National Exhibition, Playland amusement park, BCIT, Burnaby Hospital, Metropolis at Metrotown, BC’s largest shopping centre, and Port of Vancouver. Vancouver Film Studios are located just a short walk from the hotel and for guests that want to venture a little further, The Amazing Brentwood awaits—a sprawling 28-acre neighbourhood that sets new standards for urban design. Accessible within minutes by car or public transit, it's an excellent destination for those wanting to experience a diverse collection of shops, restaurants, and events.

"We are delighted to add a third property to the Coast Hotel brand,” says Shakil Adam, Owner of Evergreen Hospitality Group, owners of Coast Metro Vancouver Hotel. “We look forward to welcoming guests and showcasing our best-in-class hospitality.”

Visitors will enjoy Burnaby’s rich history, many parks, and a wide variety of arts and culture. From astounding live performances to local and international exhibits, museums, and post-secondary institutes, to historic sites, there is always something new to experience.