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Calgary, AB (April 11, 2024)Moxy Banff debuts today with a new take on the conventional hotel stay nestled in the heart of the Canadian Rockies. As the newest addition to Moxy Hotels, part of Marriott Bonvoy’s portfolio of over 30 extraordinary hotel brands, the property has been developed in partnership with Drumheller-based company, Canalta Hotels, and offers guests a fun, immersive experience unlike any other in Western Canada.

This addition to Banff Avenue is the result of a significant renovation to, Banff’s first commercial motor hotel originally constructed in 1964. Moxy Banff pays homage to the historical architecture and community roots with a bold mid-century design featuring expansive rundle stone walls and unique precast guest wings that flank the lobby lounge and iconic Bar Moxy, which anchors the guest experience and gives a glimpse of the fun ahead. Keeping the bones of Moxy’s predecessor ensured the Banff staple remained part of the town’s landscape and allowed the renovation to be more intentional and sustainable, preserving an important piece of Banff’s history and architectural heritage.

“As an Albertan-owned company, we are thrilled with the opportunity to partner with Moxy Hotels, an industry-leading brand that brings both bold design and energetic atmosphere to the naturally beautiful and vibrant community of Banff, Alberta,” says Brooke Christianson, VP, Canalta Hotels.

Moxy Banff boasts 109 smartly designed rooms with smart layouts and retro ski vibes that provide everything guests need and nothing they don’t. From rooms set-up with toe-to-toe beds, double bunks, kitchenettes, or lock-off suites that turn two rooms into one, there’s something for every travel experience.

When it comes to Moxy's grub options, guests can expect a variety of delicious choices including fresh-made all-day offerings from a restored 1966 VW Kombi food truck, signature Bar Moxy menu items including the Alberta Brisket Poutine, flatbreads and Reuben sandwich, a variety of food options during breakfast (7-11 a.m.), and of course delectable après snacks. Whether guests are getting ready to hit the slopes at the crack of dawn or looking for a late-night snack, Moxy Banff has a 24/7 takeaway section so guests won’t ever go hungry!

Moxy Banff also offers several social spaces including a year-round heated courtyard with two hot tubs perfect for social events during any season and a two-in-one lobby and lounge that offers a selection of food and beverage options. For guests looking to hit the slopes or trails, a 24/7 ski, board and bike locker room is available for self-storage and repairs. Moxy’s fitness centre is also equipped with state-of-the-art equipment including Peloton® bikes.

Vinyl enthusiasts, karaoke lovers and movie buffs will be right at home in Moxy Banff’s “Voyager Room", which will offer guests the opportunity to enjoy a unique multimedia experience. Guests can relax with a retro vinyl collection of over 200 records on a vintage Klipsch Heritage sound system and hi-fidelity equipment from the 70s or put their favourite classic films on the big screen.

“The teams at Canalta Hotels and Moxy Hotels have been hard at work for several months to ensure Moxy Banff is ready to wow guests with its unique hotel and guest experience from check-in to check-out,” says Sudeep Sandhu, Moxy Banff Captain. “We can’t wait to show guests how Moxy Banff stands out in the crowd as a one-of-kind experience that keeps the good times rolling!”

The Moxy team tapped Calgary artist Kirsten Bollen to design a circular mid-century mountain landscape that adorns the lobby and Edmonton artist Tanya Klimp to design large-scale abstract murals featured in both of the hotel’s grand staircases. These pieces are one-of-kind and help keep the Moxy Banff brand alive, even when visitors are just walking up the stairs to their room.

“Redeveloping this property has allowed us to invest in Alberta and specifically into the Town of Banff,” added Christianson. “Our team is proud to have worked with talented Albertans, creating new economic opportunities for our province and groovy experiences for guests.”

To wrap up their one-of-a-kind experience, lodgers can capture a memory that will last forever at the neon Moxy photo wall in the basement of the hotel. The harmonious union of history, place and modern hospitality, Moxy Banff blends the enduring mid-century charm of Banff's frontier history and natural beauty with the playful, animated spirit of the Moxy Hotel brand.

For more information about Moxy Hotels, including to book a stay, visit www.moxy-hotels.marriott.com.

For information about Canalta Hotels, visit www.canaltahotels.com

 
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Toronto, ON (April 10, 2024) - It’s awards season and Choice Hotels Canada is proud to celebrate the winners of its annual 2024 Guest Satisfaction Awards. The award tiers, Platinum and Gold, are determined largely by verified customer feedback through guest insight surveys and likelihood to recommend scores. Additional criteria includes quality assurance reviews and overall good standingin the Choice Hotels Canada system of over 330 operating hotels from coast to coast.

This year there are nine Platinum Award winners and 22 Gold winners spanning coast to coast from Campbell River, British Columbia, to Clarenville, Newfoundland. Platinum winners are among the top three per cent of hotels and truly represent the best of the best in the Choice Hotels Canada portfolio. Gold winners, also standout properties, are among the top four to 10 per cent.

“To qualify for these awards, the winners have worked tirelessly day in and day out to deliver exceptional guest service experiences,” said Brian Leon, CEO of Choice Hotels Canada. “This is especially true this past year as the demand for travel continued to increase.”

See below the attached for the full list of award winners.

Attachments:
Download this file (GSA 2024_FINAL.doc)GSA 2024_FINAL.doc[ ]97 kB
 
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arkham, Ontario, April 9, 2024 — Next week users of the widely popular Maestro PMS platform, a Web Browser based cloud and on-premises all-in-one property-management system, will gather at the King Edward Hotel in Toronto for the SOLD OUT “Accelerate 2024” users conference. The four-day event, to be held April 15 to 18, will enable attendees to exchange ideas, build alliances, and leverage innovative tools and actionable business strategies to capitalize on their Maestro PMS investment.

“Accelerate 2024 is designed to help Maestro PMS users thrive and accelerate their success through evolving guest expectations,” said Warren Dehan, Maestro PMS president. “This year registrants signed up in record time, with many telling us they are eager to discover new ways to use our software to achieve optimal productivity and profitability. To thank each person for their participation, we are offering three days of complementary training (on-site or remote) after the conference concludes until April 2025. We cannot wait to see everyone and showcase what Maestro PMS has developed since our last conference.”

Attendees will gain insight into Maestro PMS’s analytics data mining, front desk operations, mobile and contactless tools, revenue optimization, web browser platform benefits and deployment options, cloud hosting and security considerations, social media engagement and direct booking tools, sales and catering with group management, spa and activities, rate and yield-management strategies, credit card EMV, and management reporting. Additionally, they will be introduced to:

  • MezzoPay, Maestro PMS’s NEW embedded payments solution. With embedded payments for credit card processing, MezzoPay, powered by Fullsteam, will empower hoteliers with seamless and secure transaction capabilities directly integrated into their PMS. By integrating credit-card processing into Maestro PMS, users will enjoy more simplified payment processes, less layers and friction, improved customer experiences, reduced manual errors, and streamlined workflows that eliminate the need for third-party systems.MezzoPay helps to expedite check-in/-out, enhances overall satisfaction and loyalty, reduces manual reconciliation and administrative tasks, and provides real-time access to transactional data and reporting capabilities allowing hoteliers to gain insight into revenue streams and financial performance.
  • Maestro’s NEW Client Reference Incentive Program designed to reward and empower users for sharing their Maestro PMS experience with their peers. Participants will receive exclusive training, discounts on Maestro products and services, free passes and discounts to future Maestro events, complimentary passes to industry tradeshows, personalized support, and complimentary Maestro PMS mobile tools.

Keynote to Address Technology ‘N Total Revenue

In a general session titled “Technology ‘N Total Revenue: Automation as the Engine for a Healthy Profitability Mix,” Hotel Mogel Consulting’s Adam Mogelonsky will discuss why technology is critical to achieve total revenue. He will provide examples of technologies that increase automation and merchandizing and share inspirational and experiential total revenue examples from around the world.

“Hospitality labor at all levels is still in short supply, so technology development has to be at the core of operations as a compensatory mechanism,” Mogelonsky said. “I will discuss how mobile payments, chatbots and voicebots, attribute-based shopping, prearrival upselling platforms, staff flexibility, analytics, customer relationship management (CRM), hotel merchandising, and the industry’s newest technology category – property experience management system (PXMS) – can work in unison towards the common goal of increasing guest satisfaction, team productivity and total revenue.”

In 2023, Maestro PMS partnered with Hotel Mogel to examine the current state of its users’ hotel systems and workflows. The company devises a critical path for the implementation of new technologies that will have the greatest impact on net-operating income as well as process innovations that will help a team work more efficiently.

At Accelerate 2024, attendees will also experience hands-on learning labs with the Maestro experts and they can network with their peers and third-party integration partners. Sponsors of the 2024 event include: Silverware, PurpleCloud, Fetch, Cvent, IdeaS, LOC International, Tripleseat, Fuel Travel, The Anything Group, Rate Yield, LodgIQ, Yellow Dog Software, b4, Zaplox, Siteminder, and Duetto.

“I want to extend a heartfelt thank you to all our Accelerate 2024 sponsors, stakeholders, and the incredible individuals – owners, executives, managers, department heads, revenue/reservations professionals, and IT technicians – who have carved out time from their bustling schedules to join us for this event,” Dehan expressed warmly. “To infuse some excitement, we're thrilled to invite everyone to join us for the Toronto Blue Jays baseball game against the New York Yankees in a private suite at Rogers Centre as part of our Welcome Reception.”

 
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WASHINGTON (April 2, 2024) – The American Hotel & Lodging Association (AHLA) and the Hotel Association of Canada (HAC) announced today that Green Key Global, the sustainability certification body for hotels, is now jointly operated by the associations in the U.S. and Canada. 

A roster of hotel companies across the continent, including Accor, Best Western, Choice Hotels, Crescent Hotels & Resorts, Highgate, Hyatt, IHG Hotels & Resorts, Marriott International, and more continue to lead the way as some of Green Key Global’s partners committed to sustainability through their involvement with the third-party certification program.

HAC created Green Key Global in 1994 to certify hotels’ environmental sustainability policies and processes, and its certification criteria are aligned with all 17 of the United Nations Sustainable Development Goals. Hotels complete a robust assessment and audit process to measure their performance in areas such as energy and water conservation, land use, hazardous and solid waste management, indoor air quality, and more.

“We are thrilled to collaborate with Green Key Global to advance our sustainability efforts,” said Denise Naguib, Marriott International Global Vice President of Sustainability and Supplier Diversity. “Marriott International and Green Key Global’s agreement will help support our properties in the U.S. and Canada as they pursue a third-party sustainability certification that demonstrates dedication to environmental stewardship.”

The AHLA and HAC partnership is crucial for the industry, as sustainability is increasingly shaping the behavior of leisure, business, and group travelers. Green Key Global programming is designed to give credibility to the sustainability initiatives properties are already undertaking, while equipping them with a plan for continued improvement.

The partnership builds on AHLA’s Responsible Stay® initiative, which underscores AHLA member companies’ long-standing and growing commitment to energy efficiency, water conservation, waste reduction, and responsible sourcing.

“We are excited to see the momentum with the Green Key Global platform as we enter this partnership with HAC. This is an opportunity for AHLA to continue to do what we do best, supporting and educating our members on key factors influencing their business day in and day out,” said AHLA Interim President & CEO Kevin Carey. “This is a vital time for hoteliers, and AHLA is proud to be partnering with HAC to meet the moment.”

“This is an important milestone,” said Susie Grynol, President & CEO of the Hotel Association of Canada, “as we are not only expanding the footprint of the Green Key Global brand, but also the opportunity for the industry to lead the way towards monumental shift and environmental impact, with a best-in-class program that is affordable, measurable and accessible for all hotels.”

 
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We’re excited to announce that registration is open for the 2024 Culinary Federation conference.

See the full press release below.

 

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