May 21, 2020

In light of recent events, Scotsman is seeing a higher interest of their touch-freeMeridian®ice and water dispensers. Scotsman would like to inform you that they are continuing production and still have inventory available for customers. 

The Meridian®models utilize infrared sensors to dispense everyone's favorite Hnuggetice and water. This eliminates the need to physically touch the dispenser and helps to provide a more sanitary operation.

To learn more about our Meridian®line, please visit the Scotsman website. You can also download the Meridian®Sell Sheet for further information. If you have any questions, please reach out to us at This email address is being protected from spambots. You need JavaScript enabled to view it.


WASHINGTON D.C. (May 20, 2020) – With new data from the Bureau of Labor Statistics (BLS) showing staggering job loss to the hospitality and leisure industry, the American Hotel & Lodging Association today released  a “Roadmap to Recovery,” calling on Congress to prioritize relief for hotel workers and small businesses in the next stimulus package. The April Jobs Report showed the hospitality and leisure industry was the hardest hit, losing 7.7 million jobs—nearly as many jobs as the next four sectors combined. (Click here to read AHLA’s letter to Congress.)


AHLA is urging Congress to provide immediate assistance in these four areas:

  • Help hotels retain and rehire employees by extending the Paycheck Protection Program, offering employees direct tuition assistance or tax credits, and expanding the Employee Retention Credit
  • Protect employees and guests through tax credits for cleaning equipment and personal protective equipment (PPE)
  • Keep hotel doors open by providing relief for hotel commercial mortgages and increasing the size and flexibility of PPP loans
  • Incentivize Americans to travel again when it’s safe with a new, temporary travel tax credit and restoring the entertainment business expense deduction

“The hospitality industry is in a fight for survival,” said Chip Rogers, president and CEO of AHLA. “We are grateful to the leadership of both parties during one of the most difficult health and economic challenges we have faced. We are urging Congress to do even more to help the hotel industry so that our small business hotel operators can keep the lights on and retain and rehire employees.”

COVID-19 continues to devastate the hotel industry: 2020 is projected to be the worst year on record for hotel occupancy, and experts estimate it will be at least 2022 before hotels return to their 2019 occupancy and revenue levels. So far, the impact of COVID-19 on the travel industry has been nine times worse than September 11. In a recent survey of AHLA members, more than 8 in 10 hotel employees said they have had to lay off or furlough workers. Only 37 percent have been able to rehire any staff through economic relief measures such as PPP.

With a presence in every congressional district in America, hotels are central to getting our economy back on track and supporting millions of jobs. Prior to the pandemic, hotels were proud to support one in 25 American jobs—8.3 million in total—and contribute $660 billion to U.S. GDP. A representative hotel with 100 occupied rooms per night supports nearly 250 jobs in the community and generates $18.4 million in guest spending at neighborhood shops and restaurants. Hotels also generate $186 billion in local, state, and federal taxes each year.

“While the hotel industry was one of the first affected by the pandemic, we have collectively stepped up to serve our communities during this public health crisis. We need Congress to continue to prioritize the industries and employees most affected by the crisis, so we can retain and rehire the people who power our industry, our communities and our economy,” concluded Rogers.

Click here to download the hotel industry’s Road Map to Recovery one-pager.

Click here to read AHLA’s letter to Congress.


May 19, 2020 – Properties are working with minimal staff to keep the doors open during today’s slow down; but what about tomorrow? Travel will quickly ramp up as CV-19 restrictions are lifted. Many operators are preparing for the restart now, implementing technologies, hotel software, and processes that will support social distancing guidelines and enable more efficient operations as staffing levels slowly return to meet higher occupancy demands.

“Post-CV-19 hotel operations will be about doing more with less and honoring regional social distancing guidelines,” said Warren Dehan, Maestro PMS President. “Reduced staffing levels will mean more work is falling to management and executive level teams. This, combined with new social distancing mandates and guest health concerns is creating the new guest journey, one that relies more on technology than ever before.” Technology that can take the pressure off management and provide integration across property operations at every point of contact will help organizations manage through lower staffing levels without compromising guest experiences.

For the past several years, Maestro PMS has offered users a variety of integrated modules, touchless tools, and apps that reduce or eliminate the need for physical contact. Online web and mobile guest registration check-in, online prepayment portal, express mobile check-out and electronic signature capture support a touchless guest journey and eliminate several unnecessary points of contact. Mobile-key guestroom access combined with web registration check-in lets guests forgo personal front desk contact at check-in. Many properties also offer mobile device check-out for a nearly complete touchless experience. “Maestro’s enhanced mobile guest journey solution shows concerned guests a property respects their health concerns by limiting exposure with others. Many Maestro clients have already set up pre-payment portals and WebPro online pre-check-in, and are launching digital registration cards with E-signature and express check-out to facilitate a nearly touchless hotel experience,” Dehan said. “We additionally offer an extensive API capability to integrate Maestro with third party systems which is also critical to this new landscape” he added.

Maestro PMS will provide several webinars through the month of June on “The Touchless Guest Journey, Technology Options & Guidelines to Consider,” promoted by invitation to Maestro clients and operators looking for the latest innovations in PMS offerings.

Maestro’s Housekeeping module also delivers functionality that effectively supports social distancing at the guestroom level. “Our Housekeeping Module can be programmed to create gaps in room rental spacing to allow time for complete room sanitation,” Dehan said. “Maestro’s Front Office system also offers a ‘wear and tear’ option that may be programmed to sell rooms that have been vacant the longest first. Plus, our Housekeeping system provides mobile texting capability and room status updates for less personal contact between staff and guests.”

System training will be an important ongoing process as properties rehire furloughed staff or bring on new employees. “Maestro has over 40 years of experience supporting independent operators who do not have brand support,” Dehan said. “We understand the importance of education and training for staff on systems and procedures, and we have built specialized eLearning and instant help tools so they can confidently use our system quickly. Every Maestro module comes with intuitive integrated learning materials plus Live Chat Support and Training accessible by a single click from any Maestro screen.  This lets staff get answers to system questions instantly to streamline system proficiency.” Live Chat enables hotel staff to start a chat session with Maestro’s support team from anywhere within the software application. Live Chat is part of Maestro’s expanding Diamond Plus Service program that includes On-Demand One-on-One Live Training, Built-In system Self-Help Tutorials and Reference Guides, an entire eLearning Center including Live Webcasts, Videos, and Self- guided Tutorials for faster system proficiency and ultimate staff productivity; all of this as well as the latest version upgrades included in the standard annual  fees.

For more information on how to deliver a mobile strategy to support the guest journey you may click on the Maestro PMS’ Guest Engagement white paper.

The Maestro Property Management System delivers flexible and scalable deployment options with an identical full-featured web browser or windows solution available in the cloud or on premise.  Maestro’s revenue-generating hotel management software tools and services increase profitability, drive direct bookings, centralize operations and provide personalized and mobile guest service tools to enhance the guest experience. Click here for more information on how to engage and socialize with Maestro PMS.


May 19, 2020

Our Mobile Access solution allows guests to check in, skip queues, access all areas, and their room using only their mobile phones.  Keeping a safe distance when checking-in and reducing surface contact by using personal devices to access hotel areas

ASSA ABLOY Global Solutions provides a "Ready-to-use" mobile acces app set up properties for a basic mobile solutions in a simple to use format.  We also work together with certified partners to ensure your mobile app is customized for your properties needs.  A solution for all hotels.

Powered by Seos®, the multi-platform ecosystem for issuing, delivering or revoking digital keys, properties equipped with Mobile Access can provide guests with the ultimate check-in convenience by allowing them to use personal devices. As a result, this proven technology solution can provide the added benefits of eliminating the issuance of keycards - reducing the spread of bacteria, providing a more streamlined front desk operations and providing a more cost effective solution to the hotelier.


WASHINGTON (May 13, 2020) – The American Hotel & Lodging Association (AHLA) today expressed support for a number of elements contained in the HEROES ACT (HR 6800) that would improve upon the Paycheck Protection Program (PPP) to aid small business hotel operators and save millions of jobs.

With 70 percent of hotel employees laid off or furloughed, AHLA has consistently advocated for millions of hotel employees and the tens of thousands of mostly small business hotel owners. Measures which offer PPP loan flexibility, and extend the covered period to use loan proceeds are critical to keeping hotels open and hotel employees on the payroll until travel demand returns. As Congress debates additional funding, the hotel industry will be releasing a “Roadmap to Recovery” later this week laying out the industry’s top priorities in the next funding package.

The following statement is attributable to Chip Rogers, President and CEO of AHLA: 

“We remain grateful to the leadership of both parties as our nation works through one of the most difficult economic challenges we have faced. According to the Bureau of Labor Statistics (BLS), the leisure and hospitality sector lost 7.7 million jobs in April alone. That is more jobs than construction, manufacturing, retail, education, and health services combined. With the impact to hotels being nine times worse than 9/11, the devastation caused to our industry is staggering and we are truly engaged in a fight for survival. ”

“The HEROES Act includes a number of important provisions that the hotel industry has long advocated for to support the millions of employees in our industry who have shouldered the brunt of this economic shutdown. By expanding the PPP, Congress would help save millions of jobs and support our small business hotel operators who make up more than 61 percent of our industry.”

“The hotel industry was among the first impacted and will likely be the last to recover. Without these important changes to PPP, and some reasonable liability protection, small business hotels won’t be able to survive with the ability to retain and rehire employees. Legislation which helps our employees while offering support to the thousands of hotel owners will ultimately strengthen the economy for everyone. We look forward to working with both sides of the aisle to ensure bipartisan support for swift action to pass legislation and get our economy on the road to recovery.”


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