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Madrid, January 20, 2025: Gonzalo Aguilar has assumed the role of Chief Executive Officer at , effective January 1, 2025. Aguilar joined Minor Hotels in October 2024 and succeeds former CEO Ramón Aragonés, who retired at the end of 2024 and continues to serve as a member of the Board of Directors and Non-Executive Vice President.

With over 30 years of hospitality experience—including his most recent senior leadership role as Chief Operating Officer for Europe at Marriott International—Aguilar brings a proven track record in driving growth and profitability to the Minor Hotels team. His leadership was instrumental in integrating the AC Hotels brand into Marriott and achieving significant corporate milestones throughout a career, which has seen him rapidly rise through the ranks from his start as a restaurant manager in Colorado. 

At Minor Hotels Europe & Americas, Aguilar will focus on strengthening international integration of Minor’s brand portfolio and accelerating hotel openings in key markets, particularly in the luxury and resort segments, under the company’s ‘asset right’ strategy which drives sustainable growth through an optimized balance of ownership, management and franchise models.

“Gonzalo’s expertise, leadership, and deep knowledge of the multi-brand, asset-light hotel landscape makes him the ideal choice to guide Minor Hotels Europe & Americas through our next phase of strategic growth in this high-value region,” said Dillip Rajakarier, CEO of Minor Hotels and Chairman of Minor Hotels Europe & Americas.

Aguilar expressed his enthusiasm for the role, stating, “Joining this forward-thinking hospitality group is an opportunity I embrace with great enthusiasm. I look forward to collaborating with our talented teams to build on the company’s excellent performance. With our globally recognized brand portfolio and ambitious expansion plans, we are well-positioned to achieve continued success in the most profitable segments of the market.”

Aguilar’s appointment will be formalized at the Ordinary General Shareholders’ Meeting, scheduled before June 30, 2025. During his onboarding, he worked closely with Aragonés to ensure a smooth leadership transition.

 
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Steinhausen, Switzerland – January 16, 2025 – , developer of an award-winning  revenue management system (RMS) for hotels, is proud to announce three big wins in the 2025 , which recognise the best operational solutions based on reviews and ratings from hoteliers around the world.

In this year’s awards, RoomPriceGenie won second place for “The Best Revenue Management System (RMS)” for the second year in a row, as the solution is a simple, automated way for hoteliers to optimise their pricing – after implementation!

The RoomPriceGenie RMS was also recognized as the 7th “Most Recommended Solution” overall, a category that compares the solution’s performance with that of all operational solutions in the industry.

Finally, RoomPriceGenie won third place in “The Best Place to Work Award” for the second year in a row, recognizing the company’s commitment to creating a supportive, inclusive and fun-filled work environment, and building a team that is passionate about helping clients achieve their business and financial goals.

“We are very proud to be recognized across these three categories of the HotelTechAwards, as these wins demonstrate the efficacy and ease of use of our RMS, as well as the knowledge and dedication shown by our hard-working team of Genies,” said Ari Andricopoulos, CEO of RoomPriceGenie. “We are very excited to see the positive impact that we have had on hoteliers’ bottom lines continue through 2025, as our growth and development plans for this year will further empower hoteliers to maximise their long-term profitability, no matter how the market changes.”

To find out more about RoomPriceGenie’s 2025 HotelTechAwards wins, please read the official press release on

 
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San Francisco, January 16, 2025 — , the world’s leading revenue management software provider for the hospitality industry, has unveiled its 2025 hospitality trends report, revealing that increased costs, AI, personalization, evolving revenue metrics, and data, are the biggest challenges the industry will face this year, according to a global survey of hoteliers.

The report highlights persistent trends that have grown in influence and new opportunities hoteliers can take advantage of, with a unified opinion that change must be embraced to remain competitive — especially when it comes to technological advancements.

Key Trends Shaping 2025

1. Volatility, Generational Shifts, and Increased Costs

Geopolitical risks, shifting guest expectations, and rising overheads are forcing hoteliers to rethink traditional strategies, with increased costs seen as the biggest challenge this year. Darrell Stark, VP Sales, Revenue & Distribution Strategy, Noble House Hotels & Resorts comments, “Rising labor costs continue to challenge hoteliers. It's not just about the occupancy rate — it’s about the market mix within the hotel.”

Despite instability, investment in revenue technology remains robust, with 54.5% of survey respondents planning to purchase a revenue management system (RMS) in 2025, while 61.1% aim to increase their technology budgets.

2. The Growing Importance of AI

AI is a powerful tool for revenue management, with predictive forecasting, dynamic pricing, and competitive intelligence seen as its most impactful features. Despite importance and adoption growing, hoteliers are still on the fence when it comes to trusting AI recommendations without human input.

“AI is no longer just a tool, it’s the future of modern revenue management,” says Jordan Hollander, Co-Founder, Hotel Tech Report.

3. Personalization and Guest Experience

Personalization is a critical focus, and its importance will continue to grow this year. The digital guest journey remains a cornerstone for success, with AI helping hoteliers craft tailored experiences that enhance guest satisfaction, including transparent, personalized pricing.

Talking to this, Christian Pirodon, Founder, CP Hospitality, adds, “AI-powered platforms can analyze customer data to deliver tailored experiences that boost satisfaction and loyalty.”

4. Evolving Revenue Metrics

Hoteliers are looking beyond traditional KPIs such as revenue per available room (RevPAR). Total revenue per occupied room (TRevPOR) and gross operating profit (GOP) are being more widely adopted, offering a clearer view of overall profitability.

“These metrics ensure there’s collaboration across all commercial departments, and that all teams align with broader profitability objectives,” comments Christian Ortiz, Corporate DORM - Mexico, Sandos Hotels & Resorts.

5. The Power of Data

Data is a core driving force behind revenue strategies, with revenue managers shifting beyond merely collecting data to integrating it into decision-making processes and using it to generate actionable insights, like automated pricing recommendations.

Michael McNames, Director of Revenue Management, Sandman Hotel Group, adds, “Integrating competitive data directly into decision-making processes will revolutionize the speed and efficiency of revenue strategies.”

Empowering Revenue Strategies

These insights are drawn from , which analyzes factors impacting the industry this year. It features perspectives from global revenue management professionals and leading hospitality voices, including executives from Hotel Tech Report, Sandos Hotels & Resorts, CP Hospitality, Noble House Hotels & Resorts, the Sandman Hotel Group, and Grand Metropolitan Hotels.

“For the first time, we’ve expanded our scope to include meetings and events businesses and deeper insights from casinos. These sectors face unique challenges and opportunities that differ from hotels, but their perspectives offer fresh approaches that are of value to everyone working in revenue management,” commented David Woolenberg, CEO, Duetto.

From embracing AI to redefining revenue metrics, the report provides a roadmap for turning today’s enduring challenges into tomorrow’s successes. With real-world applications and forward-thinking strategies, it delivers actionable tools to help hotels, casinos, and resorts stay ahead of the competition and thrive in 2025.

 
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TORONTO, ON (January 15, 2025) — Hotels by Marriott®, part of the ® global portfolio of more than 30 hotel brands and 10,000 global destinations, today announced a multiyear agreement with the (CHL). As the official premium hotel partner of the CHL, its Member Leagues (the Western Hockey League, Ontario Hockey League & Quebec Maritimes Junior Hockey League) and marquee properties including the new and , this exclusive partnership unlocks new benefits and rewards for fans of the CHL, Delta Hotels by Marriott guests and Marriott Bonvoy members from coast to coast.

Dedicated to delivering exceptional experiences for sports fans, teams, athletes, and their families, the partnership will be realized through the by Marriott brand. Founded in 1962 as a 62-room motor inn in Richmond, British Columbia, Delta Hotels has a rich history in Canada and has grown to become the largest premium brand in Marriott Bonvoy’s Canadian portfolio of hotels. Globally, Delta Hotels by Marriott has a rapidly expanded presence with over 130 hotels in 12 countries and 30 openings in the pipeline. Through its ‘Simple Made Perfect®’ brand promise, Delta Hotels by Marriott creates a seamless experience for guests by focusing on the details that truly matter. With its stylish and intuitively designed rooms, free Wi-Fi for all, multiple food & beverage options on property including the Delta Pantry™ for Marriott Bonvoy Elite members, the brand delivers a streamlined and flawless stay where every touchpoint is designed to allow guests to enjoy the journey and make the most of their travels. 

“With Delta Hotels by Marriott located in over 70 percent of CHL markets, many of which are conveniently located only a short drive from an arena, the brand is uniquely positioned to support families, teams, athletes and fans of CHL hockey,” said Paul Cahill, Chief Operations Officer, Canada, Marriott International. “We’re excited to partner with the CHL to create exclusive offers, unique activations and one-of-a-kind experiences for our hotel guests and Marriott Bonvoy members and all fans of junior hockey across Canada and the U.S.,” he said.

Fans can get even closer to their favorite teams through Marriott’s award-winning travel program, Marriott Bonvoy. Through this partnership, fans will enjoy exclusive access to in-arena promotions, activations and special offers. In addition to exclusive benefits such as member rates, Marriott Bonvoy allows members to earn points for stays at participating hotels and redeem them for free nights, upgrades, and other benefits to enhance members’ experience. Marriott Bonvoy members will also enjoy “skip the line” privileges at the CHL’s championship event, the Memorial Cup, as well as one-of-a-kind experiences at national events such as Chalk Talks or behind the scenes tours, through the platform.

“We are thrilled to welcome Delta Hotels by Marriott as the official premium hotel partner of the CHL, its Member Leagues, and national events,” stated Dan MacKenzie, President of the CHL. “The CHL is always striving to create incredible moments for our fans, teams, and players, in addition to the billets and families of our athletes and clubs. We look forward to working alongside an internationally recognized brand like Delta Hotels by Marriott to deliver on that through the creation of unique activations, promotions, and experiences that will help provide them all with lasting memories in CHL rinks both in Canada and the United States.”

Serving as the CHL’s championship event, the Memorial Cup is a four-team round-robin tournament played among the champions of the Western Hockey League (WHL), Ontario Hockey League (OHL), and Quebec Maritimes Junior Hockey League (QMJHL), along with a host team is scheduled to take place from May 22 to June 1, 2025, in Rimouski, and it will mark the return of the Memorial Cup to the province of Québec for the first time in 10 years. As hosts, the Rimouski Océanic will be one of four teams to participate in it alongside this season’s playoff champion from each of the WHL, OHL, and QMJHL.

For more travel inspiration , or to learn more about Marriott Bonvoy and enroll for free, visit . To learn more about the CHL, visit .

 
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We are thrilled to welcome Todd Kemp as our Managing Director, Prairies, based in Regina, Saskatchewan. Todd is a highly accomplished banking professional with over 20 years of experience specializing in commercial real estate financing.

In his previous role as Director of Syndications at Equitable Bank (formerly Concentra Bank), Todd successfully built and managed a $1.5 billion commercial syndication desk tailored to the Credit Union system. He has a proven track record of assembling complex commercial loan syndications secured by real estate and navigating diverse industries and geographies across Canada.

Todd’s expertise in loan syndication, combined with his extensive network of lending partners, highlights his exceptional relationship-building skills and deep industry knowledge. His leadership will be invaluable in driving growth and delivering value across the Prairies region.

Welcome to the team, Todd!

 

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