December 3, 2019

citizenM, the fully-integrated owner-operated hotel company that pioneered the concept of affordable luxury, announces its expansion plans for 2020. With openings planned for the US and Europe, citizenM will grow its portfolio to 22 properties globally by next year end. 

Following the success of the brand in the US, with two locations in New York City and one in Boston, citizenM continues its ambitious rollout in the country with new properties in Seattle and Washington, D.C

citizenM will also increase its presence in Europe by opening a hotel in Geneva – which will complement its new location in Zurich. 

The three new locations in 2020 will continue citizenM’s momentum on the heels of its 2019 openings, such as Kuala Lumpur, Amsterdam, Copenhagen, Zurich and Boston**.

citizenM Seattle South Lake Union – Opening May 2020

citizenM’s first hotel on the West Coast, in Seattle South Lake Union is located just 25 minutes by taxi from Seattle-Tacoma Airport, with 264 rooms across seven floors equipped with jetlag-busting rain showers, iPads, and giant, fluffy beds waiting for flight-weary travellers to get lost in. 24/7 food and drink at canteenM are available for midnight feasts and early-bird snacking, while four spacious, light-flooded societyM meeting rooms welcome big thinkers (fuelled by unlimited coffee). The living room is perfectly designed for working, napping and cocktail indulging, with the latest Vitra furniture, piles of books, superfast Wi-Fi, and plenty of cosy corners.

Art from Jesse LeDoux, titled: Send in the Clouds

  • 264 rooms
  • covered entrance
  • high space/ceiling height, large storefront glazing towards the street
  • art work cladding around the elevator core
  • canteenM, bar with a bottle rack and a skylight


citizenM Seattle South Lake Union

201 Westlake Avenue N. 

Seattle, Washington

citizenM Geneva Rue du Marché – opening June 2020

Geneva Rue de Marche is citizenM’s second Swiss property, following the opening of citizenM Zurich in August 2019. The 144-room property transforms an existing building into a hotel, introducing citizenM’s brand of affordable luxury to Geneva. The property features a public area wrapped around an internal courtyard – preserving the existing architecture – and will feature an evolved version of citizenM’s square rooms.

  • 144 rooms
  • transformation of existing building to hotel
  • affordable luxury on Rue de Marche
  • public area wrapped around an internal courtyard
  • evolved version of the square room


citizenM Geneva Rue de Marche

Rue de Marche



citizenM Washington DC Capital – opening July 2020

citizenM Washington DC Capitol will feature 252 rooms as part of a mixed-use building with retail, residential, and hotel space. Guests travelling for business will especially benefit from the large societyM spaces available — with 7 big meeting rooms. The property also houses the brand’s next cloudM rooftop bar (following its other locations in Tower of London, New York Bowery, New York Times Square and Paris Gare de Lyon) with an outdoor terrace and break-out areas for the meeting rooms: perfect for late afternoon drinks.

  • 252 rooms
  • mixed use building with retail, residential and hotel
  • public area on the ground floor, void with red stairs to the 2F society
  • cloudM bar with rooftop terrace, break-out area for the meeting rooms


citizenM Washington DC Capitol

555 E St SW


Toronto, ON (December 2, 2019)– Atlific Hotels is proud to announce that Tony D’Ariano, Maintenance Manager for its managed property, Residence Inn by Marriott London Downtown, has been recognized as the 2019 Tourism HR Canada Employee of the Year. The honour was awarded to D’Ariano at the 2019 Canadian Tourism Awards presented by the Tourism Industry Association of Canada (TIAC) in Ottawa on November 20, 2019. 

The annual Canadian Tourism Awards recognize success, leadership and innovation in Canada's tourism industry. They serve to reward those people, places, organizations and events that have gone above and beyond to showcase Canada’s very best by offering travellers superior tourism experiences. 

The Tourism HR Canada Employee of the Year Award is bestowed upon a front-line employee whose professionalism, dedication, attitude, and quality of service best exemplify excellence in the tourism industry. 

“Having recently celebrated his 15th anniversary with the hotel, Tony remains as passionate in his role today as he was on day one of his Marriott journey,” said Anna McNutt, General Manager, Residence Inn by Marriott London Downtown. “He is always ready and willing to help management, his colleagues, peers, contractors and guests to improve the overall hotel experience in any way that he can. Tony is a shining example of Atlific’s core management values. He inspires and leads by example.” She continued. 

D’Ariano was nominated and recognized for his constant effort to go above and beyond the call of duty. From assuming the role of Chair of Health and Safety for Residence Inn by Marriott London Downtown, to taking the time to personally change a guest’s flat tire spotted in the hotel lot, to being the first and last person on-site to assist with social and charitable functions, to leading by example with his warm and friendly attitude and boosting morale, Tony is a key factor in the overall success of the hotel and its superior guest experience.


Calgary, AB – December 03, 2019 – WebRezPro property management system (PMS) now interfaces with i-Hotel Casting Solution by Intello Technologies, enabling hotels to provide guests with a secure, easy-to-use solution for casting content from their mobile devices to guestroom TVs for an improved guest experience.

Casting provides a convenient way for guests to enjoy their preferred content while they travel, just as they do at home. Using their own devices, guests can play content from apps such as Netflix, YouTube and Spotify on the guestroom TV.

Integration with the PMS automates guest authentication and billing. When a guest checks in, WebRezPro sends reservation data to the i-Hotel system, ensuring only checked-in guests can connect and preventing casting to the wrong room.

“The way we consume content has changed,” commented Frank Verhagen, President at WWT. “The interface between WebRezPro and Intello’s i-Hotel casting solution makes elevating the in-room guest experience seamless and easy for hotels.”


Vancouver, BC, November 29, 2019 - Ready, a financial technology company that offers seamless self-pay and food ordering solutions to hospitality venues across North America, has been named this year’s Vancouver User Experience Awards winner in the UX for Products category for its Ready Split Check feature. This award recognizes the company that best embodied the criteria of a BC-based digital product whose digital experiences enrich and engage across a broad spectrum of domains. 

Based in Vancouver, Ready’s mission is to improve the guest experience in restaurants and large format venues alike. Without the need for expensive hardware, Ready is a seamless and integrated solution for partners. For guests, Ready allows them to use their phone to split and pay their check whenever they’re ready, without any barriers or additional cost. Ready launched its Split Check feature in July 2019 across all partner venues. 

“We’re so thrilled to be recognized for our innovative payment experience. We know the importance of providing guests with a frictionless experience at every touchpoint and our team has been working tirelessly to ensure our product delivers that for all of our restaurant and stadium customers,” said Laurent May, Head of Ready. “We’ve also been honoured to be a part of the process. Coming together with other tech leaders in Vancouver who are collectively creating innovative digital products has been an incredible experience, and a testament to the talent we have in the technology space right here in BC.”

Ready works closely with its partners to integrate into their existing Point of Sale (POS) systems to ensure its end product is solving real problems that are best suited to each venue’s needs. Ready also looks for customer feedback to continually improve its product and meet the demands of its partners. 

Ready Split Check is now live in all venues using Ready. For more information, visit


Whistler, B.C. (November 25, 2019): For the seventh year in a row, Pan Pacific Whistler Mountainside has been recognized as the best ski hotel in Canada by consumers and leading industry professionals. Held on November 23rd, in Kitzbühel, Austria, the World Ski Awards -regarded as "the Oscars of the travel industry" -honoured the all-suite, lodge-style hotel for its impeccable and personalized service, outstanding amenities, and unrivalled location steps from gondolas to both Whistler and Blackcomb mountains.

The World Ski Awards were created to elevate standards within the ski industry, recognizing, rewarding, and celebrating excellence in ski tourism across the globe. Awards span across the world's top 25 ski tourism nations, with categories that include 'Best Ski Resort', 'Best Ski Hotel', 'Best Ski Boutique Hotel', and 'Best Ski Chalet'. Each year, hundreds of thousands of tourism professionals, skiers, and media cast their votes for their favourite ski tourism destinations and brands; and this year, winners were celebrated at the three-day awards gala that took place between November 22nd and 24th.

Pan Pacific Whistler overcame a strong mix of contenders from across the country, defeating properties such as The Fairmont Banff Springs, The Fairmont Chateau Lake Louise, The Rimrock Resort Hotel, and Post Hotel & Spa. Neighbouring properties, including Four Seasons Resort & Residences Whistler, and The Fairmont Chateau Whistler, were also nominated for the national award.

"Our team is so humbled and beyond thrilled to once again be named the best ski hotel in Canada", said Julie Lanteigne, general manager of Pan Pacific Whistler hotels. "It's so gratifying to have been nominated among such an elite group of properties across the world and to know that this prestigious title is a result of votes from our visitors and industry peers alike. An award such as this continues to motivate us to elevate the experience of each guest as they discover why Whistler is regarded as the world-class ski destination that it is."

The property's sister resort -Pan Pacific Whistler Village Centre located in the heart of Whistler Village, received a nomination for best ski boutique hotel. The property also has a selection of suites with a private residence feel, complimentary daily breakfast buffet for all guests, and easy access to all adventures Whistler offers. For more information or to book at either property, click here.


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