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HENDERSONVILLE, Tennessee—Canada’s hotel performance was the highest of the pandemic-era, with monthly hotel room rates reaching an all-time high, according to STR‘s June 2022 data.

June 2022 (percentage change from June 2019) 

Occupancy: 71.7% (-2.8%)

Average daily rate (ADR): CAD197.87 (+8.8%)

Revenue per available room (RevPAR): CAD141.97 (+5.7%)

In addition to the highest ADR level on record, the June RevPAR level was the country’s highest since August 2019, while occupancy was its highest since September 2019. 

“June was an exceptional month for Canada hotels, with RevPAR exceeding 2019 levels for the first time since the pandemic began, and, on nominal terms, reaching the highest level for any June on record,” said Laura Baxter, CoStar Group’s director of hospitality analytics for Canada. CoStar Group is the parent company of STR.

“Notably, the RevPAR index across all location types was over 100, including at airport and urban hotels, for the first time since the pandemic started,” Baxter said. “The main driver of the RevPAR recovery is still ADR, which has been higher than 2019 levels for four consecutive months. Meanwhile, occupancy remains slightly below the pre-pandemic comparable, as a small gap in group and weekday demand is holding back the metric from full recovery. Despite the deficit, the rebound in group demand is also going from strength to strength, reaching 2.5 million room nights in June, up from 2.9 million in June 2019. Group ADR also exceeded 2019 for the first time. Although group demand is expected to fall in line with seasonal trends over the remainder of the summer, it will play a pivotal role in the fall and spring if momentum from leisure demand fades.”

Among the provinces and territories, Nova Scotia recorded the highest June occupancy level (79.7%), which was 5.5% above the pre-pandemic comparable. 

Among the major markets, Toronto saw the highest occupancy (84.4%), which was a 0.9% increase from 2019. Of note, Montreal, which hosted the Canadian Grand Prix, reached an occupancy level of 75.8%.

The lowest occupancy among provinces was reported in Alberta (62.1%), down 2.1% against 2019. At the market-level, the lowest occupancy was reported in Edmonton (-8.9% to 53.6%). 

“The most recent data from Statistics Canada shows that international visitor numbers are well above 2021 levels but remain less than half of 2019 at 47%, suggesting a huge opportunity for hoteliers to benefit from more international visitation,” Baxter said. “In mid-July, however, random testing for fully vaccinated inbound air travelers resumed, adding to the hassle of crossing the Canadian border. This change will likely add downward pressure to international demand recovery. Thankfully, the domestic market will keep hotel demand strong for the remainder of the summer, and anecdotal evidence suggests that the booking pace is strong into September. However, with rising interest rates and costs, discretionary spending from domestic leisure travelers will likely be increasingly scrutinized in Q4 2022 and Q1 2023. At that time, international hotel demand recovery, and other lagging segments, will be even more critical to replace any drop off in demand from the leisure segment, which has led the recovery thus far.”

 
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Markham, Ontario, July 26, 2022Maestro PMS has teamed with RobosizeME to enable independent hotel operators to automate tedious, labor-intensive tasks – such as rate loading and credit-card payment processing – thereby freeing-up staff to provide more personalized experiences to guests. By assigning boring, repetitive data-entry duties to virtual robots, hoteliers can allocate essential responsibilities to staff, enabling them to be more interactive with customers and making them feel more valued and integral to operational success. The integration partnership leverages Maestro’s Open API and RobosizeME’s award-winning Robotic Process Automation (RPA) to simulate the manual path taken by a human through a variety of applications when performing certain tasks in a business process.

 

Staffing is one of the most serious challenges facing the hospitality industry today,” said Stephen Burke, RobosizeME founder and CEO. “People are leaving hotels for the gig economy because they can work less, earn more, and strike a better work/life balance. To make hospitality jobs attractive once again and retain loyal, experienced employees, we partnered with Maestro PMS to bring integrated, fully hosted, and managed RPA to independent hotels. Now Microbots can tackle tasks that hotel employees are required to do, but really don’t want to do. By transferring data entry processes for reservations, rates, guest profiles, invoices, credit-card payment processing and more to virtual robots, humans can be deployed to attend to guests. After all, that’s why people choose a career in hospitality in the first place.”

At HITEC Orlando last month, RobosizeME earned the coveted “Judge’s Choice Award” at the Entrepreneur 20X competition which recognizes ambitious entrepreneurs presenting breakthrough business concepts.

The first integrated robot developed by RobosizeME for Maestro will be used for rate loading. The robot will identify corporate negotiated rates in a contract and upload that data into Maestro’s API, eliminating manual labor processes and increasing accuracy. Development of a virtual robot for credit-card payment processing is underway, and more RPA applications will be identified and added over time. All Maestro API robots are built, maintained, supported, and hosted by RobosizeME and include software licensing.

“Maestro is excited to be working with RobosizeME to address our customers’ need to create a more enjoyable and productive work environment for hotel employees and make hotel operations more streamlined and efficient – especially at properties operating with reduced staff,” said Warren Dehan, Maestro President. “Corporate rate loading is just one of many laborious tasks; it’s a process that can take revenue managers several months to complete. With RPA, virtual robots do all the work on the back end, releasing staff to do more pressing and pleasing duties on the front end. 

“By leveraging RPA technology and offsetting monotonous tasks, we are giving workers more time to interact with customers and hone the skills that originally drew them to hospitality,” Dehan said. “To be clear, virtual robots are NOT replacing people, just the grunt work that people don’t like to do. Hoteliers can now invest in RPA to ensure they are keeping their experienced teams who are remaining loyal to the hotel. It’s an affordable way of automating the mundane to elevate the humane and turn ordinary service processes into extraordinary standards and practices. Through this partnership with RobosizeME, hotels running on Maestro PMS can make it more fulfilling for hotel employees to go to work every day.”

 
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July 25, 2022 (White Sulphur Springs, W. VA.) -  Fountain House Gallery, the premier New York City venue representing artists living with mental illness, has partnered with The Schoolhouse Hotel, a new boutique hotel in downtown White Sulphur Springs, West Virginia, to provide one of a kind art that reflects the hotel’s mission of being an inclusive, community-focused leader in the hospitality industry.

The Schoolhouse Hotel is the world’s first fully accessible hotel that complies with all regulations under the Americans with Disabilities Act. It has selected 15 works by Fountain House Gallery artists to feature in its guest rooms, recognizing the role companies can play to destigmatize mental illness and create business opportunities for people with disabilities.

“The Schoolhouse Hotel’s mission and values are a powerful example of how business leaders can make a social impact at every level of their operations,” said Rachel Weisman, Director of Fountain House Gallery. “We’re honored to have Fountain House Gallery artists so prominently featured throughout their establishment and recognized for their tremendous talent. We hope other hotels, and other industries in general, will follow The Schoolhouse Hotel’s example and begin to think more comprehensively about how to serve people with disabilities, including mental illness, while celebrating their triumphs and contributions.”

Owned and operated by The Disability Opportunity Fund, The Schoolhouse Hotel’s 30 guest rooms and public spaces—including its ballroom and rooftop lounge—as well as its booking process have been designed to be completely accessible with input from people with lived experience. The bathtubs, for example, use hydronic body lifts, the lighting fixtures were chosen to maximize visual aid, and the floor where the bartenders stand is purposefully lowered so they can be eye-level with people sitting at the bar—regardless of whether they’re in a stool or wheelchair. The Schoolhouse Hotel hopes to normalize these types of inclusive practices across the industry, ensuring that the needs of all guests are met at the highest standards of care and treated as a priority, not just a matter of compliance.

“We welcome our partnership with Fountain House to showcase original art created by those living with mental illness. This collaboration illustrates to the world that those living with disabilities can and do thrive, and should be acknowledged and celebrated,” says Charlie Hammerman, President and CEO of the Disability Opportunity Fund. “This beautiful artwork complements and augments our mission of inclusivity and investment in underserved communities. The extraordinary Fountain House works seamlessly to contribute an innovative level of artistry to The Schoolhouse Hotel’s aesthetic of calm, welcoming spaces.”

Fountain House Gallery artists that are being showcased at The Schoolhouse Hotel include:

Alyson Vega, a Puerto Rican fiber artist who taught herself to sew and quilt at a young age. After the effects of surgery for a benign brain tumor ended her 22-year teaching career, Alyson experienced a burst of creativity that brought her artistic ability to the fore. As a self-taught artist, she creates instinctively, incorporating in her work themes of decay and loss, transience, childhood, and dreams.

Zeus Hope is a lifelong New Yorker whose art presents bold statements on race, class, and gender. Zeus’s love for her heritage strongly informs her work; her pieces highlight the history of Black people, the fierce circumstances that impacted and oppressed their existence, and their resilience and legacy of liberation. These elements also play a major role in her healing from childhood trauma.

As a community development financial institution (CDFI), the Disability Opportunity Fund also has the dual goal of using The Schoolhouse Hotel to generate economic growth and opportunity in one of the nation’s most beautiful and rural areas.

For more than 20 years, Fountain House Gallery has exclusively worked with artists impacted by mental illness, providing a dedicated space where they can express their creative visions and exhibit their work. To learn more about Fountain House Gallery and its growing community of artists, visit FountainHouseGallery.org. To book your next stay at The Schoolhouse, visit TheSchoolhouseHotelWV.com.

 
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[CALGARY, AB] – [July X, 2022] – The Westley Calgary Downtown, Tapestry Collection by Hilton celebrated its first anniversary on June 30, 2022. The hotel marked the occasion with a special event with local dignitaries and community leaders, including Calgary Mayor, the Honourable Jyoti Gondek; MLA for Calgary-Buffalo, Joe Cici; Calgary Ward 7 Councilor, Terry Wong; Tourism Calgary leaders Carson Ackroyd, Fraser Abbott,David Woodward and Cindy Good; representatives from Travel Alberta, including Darlene Fedoroshyn and Rhonda Hughes; Eduardo Hernandez from Hilton Hotels & Resorts and renowned Calgary-based chocolatier, Bernard Callebaut.

The event included Bossa-Nova themed décor, live jazz music provided by Johnny Summers Band, a retro candy bar provided by The Sugar Cube, chocolate cigars provided by Bernard Callebaut Chocolaterie, authentic cigars provided by Zigarren, cocktails and tapas provided by Fonda Fora, in addition to guided tours of the hotel.

“We opened The Westley Hotel when pandemic measures were still in effect, so the 1st anniversary celebration marks a milestone for us to reflect on and celebrate the challenges that the hotel and our team members have overcome to establish a unique place in Calgary’s hotel landscape,” said Ian Jones, general manager. “It is rewarding to have the unwavering support of the community, our government leaders, including Tourism Calgary and Travel Alberta, and our industry partners and suppliers who are committed to the success of the hotel, and we are proud to showcase The Westley Hotel experience we have created.”

The Westley Hotel Experience

The Westley Hotel offers a vintage vibe in a modern, art-deco aesthetic, spacious rooms with attention to detail and an enticing food and beverage offering through Fonda Fora, a contemporary Mexican restaurant part of Thank You Hospitality portfolio with a notable collection of restaurants in Calgary.

Guests can enjoy signature brand offerings, including premium bath amenities from Gilchrist & Soames, 300-thread count bedding and a rain shower in each guestroom, complimentary Wi-Fi and a spacious fitness center.

As part of its sustainability measures, the hotel provides water carafes with refill stations located on every floor. Guests can also purchase everyday items or snacks and beverages, including premium spirits, pre-mixed cocktails, and wine, from The Shop, the hotel’s boutique one-stop shop, located next to the reception desk.

Community Partnership

Establishing connections to the Calgary community is a central pillar for The Westley Hotel. As such, the hotel is proud to announce a partnership with the Love For Lewiston Foundation and its mission to educate, create awareness and ultimately raise funds to find a cure for Spinal Muscular Atrophy. The organization’s efforts directly support SMA Research and The Alberta Children’s Hospital Foundation.

Together, The Westley Hotel and the Love for Lewiston Foundation aim to bring joyful experiences to families who need it most. Beginning July 2022 to July 2023, The Westley Hotel and Fonda Fora will donate a one-night retreat to the deserving guardians of medically complex children through the Love for Lewiston Foundation. To learn more about the organization, visit LoveForLewiston.com.

Located at 630 4 Ave SW, the The Westley Hotel is centrally located near the city’s bustling Financial District and the vibrant Eau Claire district, the CORE Shopping Centre, and the city’s iconic Stephen Avenue Walk. The property is owned by and managed by Silver Hotel Group. To make a reservation, visit thewestleyhotel.com or call +1 403 764 6464.

The Westley Calgary Downtown, Tapestry Collection by Hilton is part of Hilton Honors, the award-winning guest loyalty program for Hilton’s 18 world-class brands. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits, including a flexible payment slider that allows members to choose nearly any combination of Points and money to book a stay, an exclusive member discount and free standard WiFi. Members also have access to contactless technology exclusively through the industry-leading Hilton Honors mobile app, where Hilton Honors members can check-in, choose their room and access their room using Digital Key.

 
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Vancouver, BC (July 20, 2022) - Fairmont Hotel Vancouver, the iconic ‘Castle in the City,’ is the proud owner of The Dalmore 30 2021 Edition, an elegant single malt 30-year-old whisky, now exclusively being poured at Notch8 Restaurant. 


The Dalmore is regarded as one of the most prestigious spirits in the world, and the perfect one-ounce pour of The Dalmore 30 2021 Edition will be offered exclusively at Notch8 for $500 CAD, where guests can sip on the scotch with a specialty handcrafted glass. Fairmont Hotel Vancouver will also offer an exclusive Dalmore scotch pairing dinner experience that takes guests on a journey of 75 Years of Dalmore, featuring The Dalmore 12, 15, 18 along with the grande dame Dalmore 30 2021 as the finale, each course expertly paired with dishes by Notch8 Executive Chef, Danai Hongwanishkuhl. The dinner is available from $755.00 CAD per person plus taxes and gratuity. Subject to availability, the dinner can be reserved for groups of six to 12 with seven days' advance notice by contacting the restaurant at This email address is being protected from spambots. You need JavaScript enabled to view it.

“We often host clientele at Notch8 who enjoy finer experiences,” comments Adam Laker, General Manager at Fairmont Hotel Vancouver. “This scotch is in itself a part of history and years of elegant craftsmanship and it blends beautifully with the heritage and grandeur of our hotel and restaurant.”

Notch8 Restaurant has become a beloved dining and cocktail bar destination in Vancouver for locals and visiting guests alike. With a luxurious and contemporary design inspired by the romance of travel, Notch8 brings an era of glamour to the lobby of Fairmont Hotel Vancouver. Named after a train’s top speed, achieved only by the most skilled conductors, Notch8 pays homage to the hotel’s storied history and legacy as an iconic hotel along the Canadian Pacific Railway. 

TASTING NOTES (750 ml, 42.8% ABV): • An exceptional single malt matured in American white oak ex-bourbon casks and finished in rare Tawny Port pipes which previously held Graham’s 30-Year-Old Tawny Port.

 

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