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Help us demonstrate the impact of COVID-19 on Hotels

In moments like these, it becomes important to put names and faces behind the hotel industry. Your personal stories help us in our advocacy work and we need more voices, particularly small owners, to talk about the impact on their business. Please share your story with the Hotel Association of Canada to help us demonstrate the impact of COVID-19 on hotels.

A Message from the Hotel Association of Canada

Dear Members,

Many of our members are dealing with active COVID-19 situations in their hotels right now, but unfortunately there are no clear directives from Public Health on how to manage a COVID-19 scenario in a hotel setting.

To help, we have gathered some of the best practices currently being used by our members and have compiled some recommendations into one document.

Examples of these processes include: 

  • Establishing clear expectations with the guest
  • Preparation of guest rooms for receiving isolating guests
  • Food preparation and distribution
  • Housekeeping
  • HVAC 
  • Detailed reference documents are attached and are also available on our website:

    At the BCHA we will continue to work to bring you the latest information and resources as it becomes available from HAC, government updates, and provincial updates.

    If you have any questions or require any additional support, we are here to help you. Please call 604-443-4756 or email This email address is being protected from spambots. You need JavaScript enabled to view it. if you have any questions or concerns.