Vancouver, BC – June, 2020:  Fairmont Hotel Vancouver, downtown Vancouver’s “Castle in the City,” announced today that the hotel will reopen its doors to guests and visitors on Friday, July 3, 2020. The hotel closed on March 21, 2020, in an effort to support halting the spread of the COVID-19 pandemic, marking the first time the doors were closed in the hotel’s 80 years of operation.


“Our top priority remains the safety, care and wellbeing of our Fairmont Hotel Vancouver family. Welcoming, safeguarding and taking care of others is at the very heart of what we do and who we are,” said Adam Laker, General Manager of Fairmont Hotel Vancouver. “This is an important moment in Vancouver as the community looks to continue reopening the city. The Fairmont Hotel Vancouver team remains committed to continuing to create lasting memories for both locals and visitors alike, while keeping our guests and employees safe by preventing the spread of COVID-19 – partnering with top experts to implement new standards of safety and enhanced operational protocols and procedures which are among the most stringent in the hospitality industry.”


The new operational standards being implemented at Fairmont Hotel Vancouver and at Fairmont properties across North & Central America were developed and vetted by a team of expert advisors to ensure maximum efficacy in preventing the spread of all viruses and pathogens, including COVID-19, with oversight by Bureau Veritas, a world leader in testing, inspections and certification; Dr. Amesh Adalja, Senior Scholar at the Johns Hopkins University Center for Health Security & fellow with the Infectious Diseases Society of America; and Ruth Petran, Ph.D., CFS, Senior Corporate Scientist, Food Safety and Public Health, for Ecolab, global leaders in cleaning and hygiene, and trusted advisors to the CDC.


At each touchpoint along the guest journey through Fairmont Hotel Vancouver, extensive measures are being taken to protect guests and employees. Standards such as physical distancing; mandatory screening for all guests and employees, including a temperature check; masks provided to guests and worn by all employees; a 48-hour “settling period” for occupied rooms post-departure; increased frequency of cleaning & disinfecting, with a focus on high-touch points; and continued use of EPA registered disinfecting chemicals, proven effective in preventing the transmission of COVID-19. Hands-on training for all employees, a dedicated on-property rollout committee and a formal audit program, validated under the global ALLSAFE Cleanliness label, ensure initial and continued compliance.


To celebrate the reopening of the hotel, Fairmont Hotel Vancouver will be offering a Stay Close offer that features one complimentary night with every night booked. This offer can be booked until July 16 and is available for stays through December 31, 2020, giving the opportunity for guests to books stays further in the future.


In order to ensure travelers can book with confidence, flexible rates are always available for booking, allowing change or cancellation up to 24 hours in advance of arrival. For guests who have booked a non-flexible rate directly with Fairmont Hotel Vancouver for travel through June 30, 2020, the hotel has adopted more flexible modification and cancellation policies to help guests and clients shift their travel plans as needed. For more information, please call the hotel directly at 604.684.3131.